Shipping & Delivery
From Our Dock To Your Door
Pallets move by freight, not by magic. Here’s exactly how processing, shipping, and delivery work — start to finish.
At Pallet Clearance, we work with trusted freight and logistics partners to get your pallets moving fast and tracked properly. Here’s what to expect at every stage of the journey.
Order Processing Time
Every order is processed within 1–3 business days of purchase. As soon as your order moves into processing, you’ll receive a confirmation email so you’re never left guessing.
Shipping Timeframes
Once shipped, here’s roughly how long delivery takes by destination:
Shipping Method
Orders move through trusted freight and logistics partners. Given the size of most pallets, larger orders are typically delivered via dedicated freight carriers rather than standard parcel services.
Tracking Information
Tracking details are issued within 2–5 days of your order shipping. Heads up — freight shipments don’t always update as frequently as standard parcel tracking, so some gaps in scan history are normal.
Delivery Requirements
To make sure your pallet arrives without a hitch, you’re responsible for:
Correct shipping address on file at checkout.
Availability to receive delivery when the carrier arrives.
Some deliveries require signature confirmation on arrival.
Some freight deliveries require a scheduled delivery appointment — the carrier will contact you to arrange one.
Delays
We move every order as fast as we can, but some delays sit entirely outside our hands:
Incorrect Address
Double-check your shipping address before you check out. If it’s entered incorrectly:
- You may be responsible for any additional shipping fees needed to redirect or reship the order.
- We’re not liable for shipments lost as a result of incorrect address details.
Lost Or Damaged Shipments
If your order arrives damaged, we’ll work directly with the carrier to resolve it.